RedactBox

Triage thousands of emails before you redact

Filter and search across .mbox, .pst, .eml and .msg in one project, then Approve, Flag or Trash each item and redact only what matters.

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A focused workflow for the first pass

A SAR or DSAR archive is rarely all relevant. Triage gives you every tool you need to whittle a huge mailbox down to the items that matter.

Triage mode

Switch to triage to review without committing. Approve, Flag or Trash each item: approved items go on to Redact, flagged ones wait for another look.

Filter anything

Filter by sender, recipient, subject, date range, attachments, body content or PST folder. Combine filters freely.

Bulk status updates

Apply a status to every email matching the current filter, and clear out 500 marketing emails in one click.

Cross-file search

Search across every file in a project at once. No need to switch between mailboxes.

Hand off to redact

Once triage is done, only approved items appear in Redact. The work that follows stays focused.

Preview before deciding

Open any email inline. See attachments, full headers, and threading without leaving the triage view.

Preview attached files

PDFs, pictures, Word, Excel, CSV and text files open read-only before anything is approved. Other types can be converted to preview without adding them to the export.

Keep or leave out each file

An attached file goes with its message by default. Leave it out, or keep it whatever happens to its message.

From and To, and your columns

From and To show by default. Show or hide columns, reorder them and reset per step, saved to your account.

Where triage saves you the most time

Subject Access Requests (SAR / DSAR)

Cut a 12,000-email archive down to the 800 you actually need to respond with. Triage out internal automation, marketing, and out-of-period emails first.

eDiscovery and litigation hold

Triage by date range, custodian or keyword to surface privileged or relevant material before legal review.

FOI responses

Filter by date and topic, mark exempt material, and pass clean results to the redaction stage. Faster turnaround on every request.

Internal investigations

Pull a custodian export, triage by sender, recipient or keyword, and lock down the in-scope set before sharing with counsel.

Questions

Triage is the first pass through a large archive, before any redaction. You filter and search, then Approve, Flag or Trash each item. Approved items go on to Redact, flagged items wait for another look, and trashed items are left out of the work and the export. By the time you switch to Redact you only work on items that matter.

A SAR archive is rarely 100% relevant. Triage lets you trash the items that do not belong (marketing, calendar invites, internal automation) before redaction, so you and your team only spend time on the items that need to go in the response.

Yes. Triage and redaction state is per-project and shared between all users with access. Status updates are visible live so you can split a large archive across a team without stepping on each other.

Yes. Once a file is uploaded (.mbox, .pst, .eml or .msg), every email lands in the same project view. Filters, search and bulk status updates work across all formats at once.

Each message’s attached files are listed under it. PDFs, pictures, Word, Excel, CSV and text files open read-only in Triage before anything is approved, and other types can be converted to preview without adding them to the export. A file goes with its message by default. You can Leave out a file, or Keep it so it stays in the export whatever happens to its message, when you export its mailbox.

Yes. Triage and Redact show From and To by default. The column menu lets you show or hide each column, reorder them, and reset to the defaults, separately for Triage and Redact. Your choice is saved to your account.

Stop redacting the wrong emails

Triage is included on every plan. Upload a file, approve what’s in scope, and only do the redaction work that matters.

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RedactBox

Redaction for email archives and PDFs, built for SARs, FOI requests and disclosure.

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