Redact email attachments, not just the emails
A request’s evidence is often in the attachments. RedactBox converts the files attached to each message, lists them under it, and lets you redact them alongside it.
Files under their message
Upload .mbox, .pst, .eml or .msg files as usual. Every file attached to a message is converted and listed with it.
Under the message they came with
Every attached file is listed under its message in Triage and Redact, not in a separate list. The arrow before the subject opens them.
Status on every row
Waiting to convert, Converting, Ready to redact, or the reason a file could not be converted. A collapsed message says what its files are doing.
Redact in tabs beside the message
Each file opens as a tab next to the message. Words you redacted with Search & Redact or a word list are already redacted when you open it, and Enter takes you through each file in turn.
Preview in Triage
See what a file is before you decide anything about it.
Read-only previews
PDFs, pictures, Word, Excel, CSV and text files open in Triage before anything is approved.
Convert now
Other types say they need converting to preview. Convert now shows the file without adding it to the export.
Keep or Leave out
A file goes with its message unless you say otherwise. Files have no Flag: they follow their message, or you decide for them.
Goes with its message
By default a file follows its message: approve the message and its files are in the export, trash it and they are out.
Leave out
Leave out a file you do not need, whatever happens to its message.
Keep file
Keep a file so it stays in the export even if its message is trashed. A kept file is exported with its own mailbox.
Set aside automatically
Signature logos, pictures in the message body, tiny images, invites, certificates and copies of the message text are set aside for you, out of the export.
Held back until checked
Pictures and scans with no text are held out of the export until someone has looked at them, because a word redaction cannot reach them.
Kept once
The same file attached to 37 messages is one file to redact, not 37.
Redacted once
A file attached to many messages is kept and redacted once, with the earliest approved message.
Duplicates marked
The other copies read as Duplicate, and say which message the file is kept with.
Its own name on each message
Each message shows the file under the name it was attached with.
Locked and damaged files
A file that cannot be read is never dropped silently. Each one says what is wrong and what you can do.
Unlock a PDF
Enter a locked PDF’s password on its tab or in Tools › Attachments. RedactBox uses it once and keeps nothing. Editors only.
Try again
A file that could not be converted says why, and offers Try again.
Named before you export
Attached files that are not in an export are named on the Export screen. The ZIP gives their number by reason, not their names.
Attachments in the export
The requester gets each file where they would expect it, next to the message it came with.
How spreadsheet redaction worksBeside the message
With the project setting Include attached files in exports on (the default for new projects), each file sits next to its message in the ZIP, under a readable name such as “attachment 1 (Word)”. Kept files whose message was trashed go in a folder called Files without their message.
Linked from the message
Each message PDF ends with an Attached files page that links to each of its files once the ZIP is extracted.
Spreadsheets as spreadsheets
An attached spreadsheet can be redacted cell by cell and sent back as a .xlsx file.
Questions
Redact the attachments too
Upload a mailbox, approve the messages you need, and redact their files in the same project.